H.F.F.E. Privacy policy

At H.F.F.F.E. (Hot Fresh Fish Everyday), we take the privacy and security of our customers' personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our catering and special event services located in Asheville, NC.

Information We Collect

We may collect various types of personal information from you, including but not limited to:

Contact Information: This may include your name, address, phone number, email address, and other similar information that you provide to us when you contact us, make inquiries, or place orders for our catering or special event services.
Payment Information: We may collect payment information, such as credit card numbers or other financial information, to process payments for our services.
Event Details: We may collect information about your event, such as the date, time, location, guest count, dietary preferences, and other relevant details, to provide you with our catering or special event services.
Website Usage Information: When you visit our website, we may collect information about your IP address, browser type, operating system, referring website, pages visited, and other usage information to analyze and improve our website and services.
Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities, preferences, and interactions with our website.

How We Use Your Information

We may use the personal information we collect for various purposes, including but not limited to:

Providing Our Services: We may use your personal information to fulfill your catering or special event orders, communicate with you about your orders, and provide you with our services.
Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
Marketing and Promotions: With your consent, we may use your personal information to send you marketing and promotional communications, such as newsletters, special offers, and updates about our services.
Website Improvement: We may use your website usage information and cookies to analyze and improve the performance, functionality, and user experience of our website.
Legal and Safety Purposes: We may use your personal information to comply with applicable laws, regulations, and legal obligations, as well as to protect the safety and security of our customers, employees, and assets.

Information Sharing

We may share your personal information with third parties for various purposes, including but not limited to:

Service Providers: We may share your personal information with third-party service providers who help us with payment processing, website hosting, data analytics, marketing, and other services related to our business operations.
Business Partners: We may share your personal information with our business partners, such as vendors, suppliers, and subcontractors, who provide goods or services in connection with our catering or special event services.
Legal Requirements: We may disclose your personal information in response to lawful requests, such as subpoenas, court orders, or government inquiries, as required by applicable laws, regulations, or legal processes.
Business Transfers: We may transfer your personal information in connection with a merger, acquisition, sale of assets, or other business transfer, to the extent permitted by applicable laws.

Your Choices and Rights

You have certain choices and rights regarding your personal information, including:

Opt-Out: You may opt out of receiving marketing and promotional communications from us by following the instructions in the communication or contacting us directly.
Access and Update: You may request access to, correction, or deletion of your personal information by contacting us directly, subject to applicable laws and regulations.
Cookies: You can manage your cookie preferences

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through your web browser settings and choose to accept or reject cookies, or delete cookies that have been stored on your device. Please note that disabling or deleting cookies may affect the functionality of our website.

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
Do Not Track: Our website does not respond to Do Not Track signals from web browsers. As such, we may collect information about your online activities over time and across third-party websites or online services.

Security Measures

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. We implement physical, technical, and administrative safeguards to safeguard the confidentiality, integrity, and availability of your personal information.

However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of any passwords, usernames, or other authentication credentials associated with your use of our website or services.

Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by H.F.F.F.E. (Hot Fresh Fish Everyday). This Privacy Policy does not apply to such third-party websites or services, and we are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these third-party websites or services before providing any personal information.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information from our systems.

Changes to this Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website or by other means of communication. Your continued use of our website or services after such changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

H.F.F.F.E. (Hot Fresh Fish Everyday)

415 Chunns Cove RD

Asheville, NC 28805

Email: hffefish@gmail.com

Effective Date: 4/11/22